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| People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts |  | Author: Robert Bolton
Publisher: Touchstone
Category: Book
List Price: $14.99
Buy Used: $2.17
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Rating:  47 reviews
Sales Rank: 4,240
Media: Paperback
Edition: Later Printing
Pages: 324
Number Of Items: 1
Shipping Weight (lbs): 0.9
Dimensions (in): 7.9 x 5.5 x 0.8
ISBN: 067162248X
Dewey Decimal Number: 301.11
EAN: 9780671622480
ASIN: 067162248X
Publication Date: June 1986
Availability: Usually ships in 1-2 business days
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| Features:
| • | ISBN13: 9780671622480 | | • | Condition: New | | • | Notes: BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed |
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Product Description
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you
* How to get your needs met using simple assertion techniques
* How body language often speaks louder than words
* How to use silence as a valuable communication tool
* How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
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| Customer Reviews:
Showing reviews 1-5 of 47
 Brilliant work May 13, 2000
69 out of 71 found this review helpful
I have gone through the other reviews and I disagree with the criticism a few of them show. I have so far read over 30 books on people-communications skills and relationships, and I believe this is one of the best. It is unique in its approach, ethical, very easy to read and, more importantly, it works. It absolutely works. I was pleasantly surprised for the results when applying the techniques. It is one of those books you read and re-read. Interacting with others successfully is one of the most difficult, yet rewarding aspects of life. I honestly think this book, if taken seriously, can dramatically improve that interaction. I have only endorsed five books in Amazon.com (Being an avid reader, I have bought and read about 120 during the last three years), and this is one of them.
Should be a mandatory read for everyone...period! August 18, 2002
D. Grendahl (Port Townsend, Washington USA)
44 out of 49 found this review helpful
I have more books than I can count on all of my appendages regarding communication & relationships. I use them all, but this one book has pulled it all togther for me showing me that my problem really boils down to my not being 'assertive.' I grew up in a religous family and was taught that I must always take care of others before myself...that anger was bad, etc. I now 'see' it clearly for what it is and health is now coming back to my being. I've purchased two of these books and use one to loan out to others. If I thought it would do any good, I'd get one for each member of my family, but the saying holds true, "you can lead a horse to water but you can't make them drink." Too bad.
The book should be called LIFE SKILLS! October 28, 1999
14 out of 14 found this review helpful
If the skills described in the book were truly applied in life, the world would be a much better place to live! What amazes me the most, is the author's ability to convey techniques as to how to handle difficult people and manage difficult situations: no manipulations are implied; only an earnest approach to ascertain the other person's feelings in order to overcome differencies and difficulties while establishing a positive relationship.
Skills that Make A Difference May 5, 2000
Beatrice Parker
13 out of 13 found this review helpful
People Skills is a book that I wish I had read as a young person starting out in life. The concepts and skills that are taught in this book have made a big difference in my life, even though I did not learn the skills until later in my career. (People Skills is the basis for a wonderful workshop - Leadership Communication Skills - that I attended as a mid-career adult.) I highly recommend this excellent book to anyone who is interested in improving relationships and increasing job performance.
required reading December 19, 2000
13 out of 13 found this review helpful
This book should be in every high school in America. The skills discussed in this book are invaluable tools to interacting with anyone. Communication is the key to every relationship- business or personal- and this book provides concrete and understandable techniques for better listening, talking and exchanging. PEOPLE SKILLS is for anyone who is having chronic problems in relationships.
Showing reviews 1-5 of 47
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